Distance Learning Student Complaints

Distance Learning Student Complaints

For students participating in an online program or course through Western Carolina University who have a concern about their experience with WCU other than an issue with a final grade, you are encouraged to first contact the Distance Learning Program Director for your program or the Division of Educational Outreach. If your concerns are still unresolved, the following options are available to you:

1) Follow WCU’s process for student complaints. You may also contact The Commission on Colleges of The Southern Association of Colleges and Schools.

2) If you live in one of the states listed below, you have the option of contacting the state where you are residing to express your concerns.

 Alaska  Arizona  California
 Colorado  Connecticut  Georgia
 Delaware  Florida  Illinois
 Hawaii  Idaho  Kentucky
 Indiana  Kansas  Michigan
 Louisiana  Maine  Mississippi
 Missouri  Montana  Nebraska
 Nevada (100% online only)  New Jersey  New Mexico
 New York  Ohio  Oklahoma
 Oregon  Rhode Island  South Carolina
 Tennessee  Texas  Virginia
 Washington State  West Virginia  Wisconsin



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