The purpose of this position is to provide support in the Unit for all office functions including identifying and processing requisitions, travel, maintaining WHRA and SHRA personnel files, mail delivery. This position also provides general support for other functions in the Unit as needed. Other duties as assigned.
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The person in this position will provide excellent customer service at the Circulation Desk on weekdays; and most importantly, opening/closing the library building and providing customer service on every Saturday the library is open. This position’s primary responsibility is providing customer service at the Circulation Desk, including circulating library materials using the library’s integrated library system software (Sierra); responding to patron inquiries in person, by telephone, and via email; and interpreting and enforcing library policies. This position shares in the processing of the ABC Express delivery service. As the primary Saturday circulation staff member, the person in this position is responsible for monitoring building conditions and the safety of library patrons, enforcing library behavior policies, opening the library building in the morning, and closing and securing the library building at end of business. This position also oversees the library’s delivery services for Biltmore Park. This position helps in the supervision of student workers, assists in stacks maintenance tasks, assists and instructs patrons in the use of public equipment such as scanners and microfilm readers, supports other Access Services functions as necessary, and participates in special projects as assigned.
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Hunter Library at Western Carolina University seeks an enthusiastic, innovative, collaborative, and user-oriented librarian for the position of Web Development and User Experience Librarian. This librarian will research, develop, and assess enhancements to the library’s web presence. The person in this position will design new sites and applications to improve the user experience in discovering, finding, and accessing library content and services. Specific projects may include improving search functionality on the library homepage, developing virtual exhibits, supporting digital projects, or enhancing the user experience with existing services such as interlibrary loan, room reservation systems, chat reference, and course reserves. Projects will also likely include implementation of open source code created in other libraries, as well as integrating various APIs and third-party software. The Web Development and User Experience Librarian will also be assigned other digital library projects as the need arises. This position supervises one Technology Support Analyst and may also supervise student employees.
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We encourage you to contact Career Services to find employment on campus.