We have office hours on specific topics, and walk-in service for specific needs, for instruction, software and/or hardware.
The Coulter Faculty Commons offers support for faculty and staff.
The Technology Commons offers support for students.
Faculty, staff, students
Coulter Faculty Commons - Faculty, staff and students - Monday-Friday, 8 a.m.-5 p.m
Technology Commons - All WCU students - During computer lab hours, or by appointment for one-on-one consultation
Offer training on a variety of tools and services.
Contact the IT Help Desk
Monday-Friday, 8 a.m.-5 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
Log in: Online Help Desk/IT Self-Service <http://ithelp.wcu.edu/>
Faculty and Staff
username – wcu\WCU account username
password – WCU account password
username – wcu\Catamount account username
password – your PIN or password
Visit the Technology Commons
On the ground floor of Hunter Library
For walk-up technology assistance for faculty, staff and students
We’re open the same hours as Hunter Library
Coulter Faculty Commons
Hours of Operation: Monday-Friday, 8am-5pm, Closed weekends and University Holidays
Charge for this Service