How to Access/Request this Service

Available in every campus building.


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Wired Port Activation

Service Description

Networking will install an Ethernet cable from the patch panel to an existing port on the switch.

Requirements/Limitations

If their are no available ports on the switch, then a new switch may need to be purchased.

Data network security policies detailed in University Policy 95:  Data Network Security and Access Control.

Eligibility

Faculty, Staff and Students

Service Availability

Available 24 hours a day, 7 days a week, with the exception of scheduled maintenance.

IT’s Role

Maintain the infrastructure, provide service availability, troubleshoot and support.

Support

Contact the IT Help Desk
Monday-Friday, 8 a.m.-5 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
E-mail: ithelp@wcu.edu
Log in: Online Help Desk/IT Self-Service <http://ithelp.wcu.edu/
Faculty and Staff
username – wcu\WCU account username
password – WCU account password
Students
username – wcu\Catamount account username
password – your PIN or password

Visit the Technology Commons
On the ground floor of Hunter Library
For walk-up technology assistance for faculty, staff and students
We’re open the same hours as Hunter Library

More Information

University Policy 95:  Data Network Security and Access Control

University Policy 52:  Use of Computers and Data Communications

University Policy 49:  Planning, Installation, and Maintenance of Data and Video Networks

Charge for this Service

No charge

 

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