New International Calling Limitation Goes into Effect
The State Office of Information Technology Services has blocked all international calling, except to Canada, on all phone lines. This change became effective at the end of April 2014.
If you require international calling please submit an online service request.
DoIT provides a variety of telephone services to campus, including dialing instructions, voicemail, equipment, and Mobile Communication Device service.
NOTE: Current charges for service requests are: $50.00 for the initial move, add, or change and $25.00 for additional moves, adds, or changes on the same service request. Charges will not include password resets, updating caller identifications, or repairs.
Please note that if your order will involve the installation or relocation of jacks, cables, or other hardware, Facilities Management will need to complete this before your order can be processed.
Use the Facilities Management Work Order System for phone jacks, cables or other hardware to request this type of work before you submit a phone service request.
Faculty and staff
Available 24 hours a day, 7 days a week, with the exception of scheduled maintenance.
Maintain the availability and service for the WCU phone system.
Contact the IT Help Desk
Monday-Friday, 7:30 a.m.-6:30 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
Phone User Guides
Mobile Communication Devices
Charge for this Service
Current charges for service requests are: $50.00 for the initial move, add, or change and $25.00 for additional moves, adds, or changes on the same service request. Charges will not include password resets, updating caller identifications, or repairs.