How to Access/Request this Service

Before you click to connect your laptop to the wireless network, be sure you:

1.  Have a laptop that meets or exceeds WCU’s minimum computer specifications

2.  Have the wireless network enabled on your laptop

From a device that is already connected to the Internet - http://networksetup.wcu.edu/

From a device that is not connected to the Internet – scan for networks and choose WCU-NetworkSetup 


>> More Services from Information Technology


Network and Internet Access – Wireless

Service Description

Access to the Internet and networked campus resources, via a wireless network.

Specs:

  • 802.11/a/b/g/n connectivity
  • DHCP address assignment
  • Static IP address assignment available for specific business needs

Requirements/Limitations

On campus, near a wireless access point - Wireless Coverage Maps 

Device that is compatible with 802.1x or wpa2-enterprise

Data network security policies detailed in University Policy 95: Data Network Security and Access Control

Eligibility

Faculty, staff, students

Service Availability

Available 24 hours a day, 7 days a week, with the exception of scheduled maintenance.

Wireless Coverage Maps 

IT’s Role

Maintain infrastructure, provide service availability, troubleshoot and support

Support

Have questions about connecting your laptop? Want to connect another type of device? Need assistance with wireless access? Please bring your laptop to the Technology Commons.

Wireless Repair Tool for Windows

Contact the IT Help Desk
Monday-Friday, 8 a.m.-5 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
E-mail: ithelp@wcu.edu
Log in: Online Help Desk/IT Self-Service <http://ithelp.wcu.edu/
Faculty and Staff
username – wcu\WCU account username
password – WCU account password
Students
username – wcu\Catamount account username
password – your PIN or password

 

Visit the Technology Commons
On the ground floor of Hunter Library
For walk-up technology assistance for faculty, staff and students
We’re open the same hours as Hunter Library

For More Information

Wireless Network Access

University Policy 52 – Use of Computers and Data Communications

University Policy 95 – Data Network Security and Access Control

University Policy 49 – Planning, Installation, and Maintenance of Data and Video Networks

Charge for this Service

No charge for access.

Charges may apply for wiring and network electronics involved in adding additional network access points. Please contact us for details.

 

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