How to Access/Request this Service

Accidental damage protection for your Apple computer is available for purchase.


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Student and Personal Computer Purchases

Service Description

Western Carolina University has partnered with Dell and Apple to provide discounts on systems and services for enrolled students as well as faculty and staff personal computing needs.

WCU Minimum Computer Specifications for Students

Eligibility

WCU Students, Faculty and Staff personal purchases.

Parents and students, please note that to purchase a computer at our special pricing you must be an admitted student at Western Carolina University.

Service Availability

Web tools for purchasing are available 24/7.  Shop our online Dell store at http://www.dell.com/wcu or our online Apple store at http://www.apple.com/edu/wcu.  Personal assistance is available by appointment, Monday-Friday, 8-5.

IT’s Role

Developing and maintaining standards for computers, warranty repair recommended purchasing configurations, help with ordering.

Support

Contact the IT Help Desk
Monday-Friday, 7:30 a.m. - 6:30 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
E-mail: ithelp@wcu.edu
Log in: Online Help Desk/IT Self-Service <http://help.wcu.edu/
Faculty and Staff
username – wcu\WCU account username
password – WCU account password
Students
username – wcu\Catamount account username
password – your PIN or password

Visit the Technology Commons
On the ground floor of Hunter Library
For walk-up technology assistance for faculty, staff and students
We’re open the same hours as Hunter Library

For More Information

Accessory items available at the WCU Bookstore include software, cables, surge protectors, security kits.

Charge for this Service

No charge

 

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