How to Access/Request this Service

Wikis and Blogs: navigate to the Wiki and Blog server at and select either “Log Into Wiki” or “Log Into Blog”. Then at the top left click on Log in to my page.  Use your domain (email) credentials. Once you are logged in, on the right is a box with a button “Create a new Wiki.” Click on this button and follow the steps.

To request a course shell for WCU on iTunes U, fill out the class request form at To access a protected course on WCU on iTunes U, use the class login form at to authenticate with the service. Tutorials for the WCU on iTunes U service are also available at

The tools for faculty to create podcasts can be found in the Coulter Faculty Commons. The tools for students to create podcasts can be found in the Technology Commons.

To request access to the WCU streaming server, please contact the Coulter Faculty Commons.


>> More Services from Information Technology

Digital Media Support

Service Description

Western Carolina University provides digital media support for faculty, staff, undergraduate, and graduate students both in and out of the classroom, including:

Audio, Video, and Images

This service includes support and facilities for recording and editing audio and video, as well as software support for image creation and editing programs such as Adobe Illustrator and Photoshop.

Productivity and Design

Western Carolina University supports the use of productivity software on both Windows and Mac OS, including Microsoft Office (for Windows and Mac), Pages, Numbers, and the iLife and Windows Live suites. Additionally, design software such as Adobe InDesign is supported in both functionality and design principles.

Web Presence, Blogs, Wikis, and Podcasting

This services includes the support for web design and web design software as well as blogs and wikis, such as WordPress and hosted wikis external to the Learning Management System. Additionally, this service includes support for podcasting including iTunes U account creation, course management, and content management.

Digital Media Collaboration Tools

This service covers all hosted digital media solutions employed by Western Carolina University.


Often, a potential project may not carry with it a clear indication of service or software required; this service represents the process of discovery necessary to fostering an effective digital media product.



Access to the Internet is a must and a modern browser for either Mac or Windows machines is required (Safari 4, Chrome, Firefox 3.6, Internet Explorer 8 or later versions).


Faculty, staff, students

Service Availability

This service is available 24 hours a day, 7 days a week except for University maintenance times.

IT’s Role

The Technology Commons supports students in using these tools. Faculty,
staff, graduate student, and all other support is offered through the Coulter Faculty
Commons, primarily through the CFC Sandbox, a high-end digital media lab housed
in Hunter Library.


Contact the IT Help Desk
Monday-Friday, 7:30 a.m. - 6:30 p.m.
Closed weekends and university holidays
Call: 227-7487 or 866-928-7487 (toll free)
Log in: Online Help Desk/IT Self-Service <
Faculty and Staff
username – wcu\WCU account username
password – WCU account password
username – wcu\Catamount account username
password – your PIN or password

Visit the Technology Commons
On the ground floor of Hunter Library
For walk-up technology assistance for faculty, staff and students
We’re open the same hours as Hunter Library

For More Information

Using Wikis (step sheet)
Using Wikis (video)
Using Blogs (video)

iTunes U

Charge for this Service

No charge


Copyright by Western Carolina University      •      Cullowhee, NC 28723      •      828.227.7211      •      Contact WCU
Maintained by the Office of Web Services      •      Directions      •      Campus Map      •      Emergency Information      •      Text-Only

Office of Web Services