IT Governance & Prioritization
In recognition of the critical role that constituents play in the effective and efficient operation of IT Services at Western Carolina University, the following governance structure exists to ensure that policies, standards, and priorities mirror the needs of users in supporting the mission of the university. The IT Division seeks to create a transparent governance process with all governance meetings open to the campus community, meeting dates posted on the website, and meeting minutes available for review.
IT Governance structure

Through IT’s Department of Academic Engagement and IT Governance, the governance process will function so that there is in essence an “on-going discussion” with key stakeholders with respect to input, topics, needs, priorities, and analysis – and this will occur not just within the governance meeting structure. This will provide greater dialog and understanding regarding needs and priorities for university IT efforts to improve the student learning experience, enhance decision making, and advance overall administration efficiency and effectiveness.
 
In addition, working with the IT Office of Project Management, the Director of Academic Engagement and IT Governance will receive requests for IT projects from the campus community. All requests will be analyzed for their relationship to the mission and strategic directions of the university as well as for total cost of operations. The information for these two key sources will serve as the basis for governance committee discussion and decisions concerning implementation and prioritization. The chairs of college technology committees will receive copies of the agenda and minutes of all meetings.

For more information, contact Anna T. McFadden, director of academic engagement and IT governance, at amcfadden@wcu.edu or 227-2411 or download the official WCU IT Governance and Prioritization document (PDF).

 

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